TERMS OF SERVICE

Last updated: September 4, 2026

These Terms of Service (“Terms”) apply to the training services provided by Ergo Tüür (“Trainer”, “I”, “me”, or “my”) through this website or by direct arrangement.

By purchasing or arranging training services, you agree to these Terms.

1. Services

I provide individual training focused on combat sports and fighting skills.

Depending on the service agreed between us, training may include:

• striking;

• grappling; and

• physical conditioning.

The specific content of a session may be adapted to the participant's experience, abilities, goals, physical condition, and circumstances.

Training may involve physical contact and techniques commonly used in combat sports and fighting.

No particular sporting performance, fitness level, fighting ability, competition result, or other outcome is guaranteed.

2. Training Location

Training sessions take place at a location agreed between us.

My usual training location is TÜ Spordihoone maadlussaal in Tartu, but training may take place elsewhere by mutual agreement.

The availability of a particular training facility is not guaranteed. A session may need to be moved if the agreed facility is unavailable or circumstances otherwise prevent the session from taking place there.

3. Purchasing Training Services

Training may be purchased through the website or arranged directly with me.

For online purchases, the contract is formed when the order has been accepted and the purchase has been confirmed.

For training arranged directly with me, the contract is formed when we agree on the relevant service and its essential terms, including the applicable price.

A training package gives you the right to receive the number of training sessions included in that package.

A training package does not automatically reserve consecutive days, particular dates, or a particular recurring time. Each session must be scheduled separately by mutual agreement and is subject to the availability of both the Trainer and the training facility.

If you want to establish that a particular date or time works before purchasing a package, you are encouraged to contact me and agree on a suitable schedule first.

4. Prices and Payment

Current prices are displayed on the website.

Prices may change for future purchases. A price change does not affect a service or package that you have already purchased, except where otherwise required by law.

The final price applicable to an online purchase will be shown before the order is submitted.

Online payments are processed using the payment methods made available at checkout, including Shopify Payments where applicable.

Payment may also be made in cash in person where this has been agreed in advance.

5. Scheduling and Package Validity

Training sessions are arranged by mutual agreement.

You may suggest a preferred date and time, and I will confirm whether it is available or offer an alternative.

Scheduling depends on the availability of both parties, the training facility, and other circumstances affecting the provision of training.

Unless a different validity period is stated at the time of purchase, a training package is valid for 6 months from the date of purchase.

You are responsible for arranging and attending your sessions within this period.

Trainer unavailability

If I become unavailable for a prolonged period and this prevents you from using some or all of your remaining sessions before the package expires, the package validity period will be extended by 3 months.

If, at the end of that additional 3-month period, I am still unable to provide the remaining sessions because of my continued unavailability, you may request a refund for the unused sessions.

This does not create a right to a refund merely because sessions were not scheduled or attended where training remained available to you.

6. Cancellation and Rescheduling by the Trainer

I may need to cancel or postpone a scheduled session because of circumstances including:

• illness or injury;

• personal emergencies or other personal circumstances;

• unavailability or closure of the training facility;

• circumstances affecting the safe provision of training;

• scheduling or operational circumstances; or

• other unforeseen circumstances that prevent or materially interfere with providing the session as originally planned.

I will inform you as soon as reasonably practicable when I need to change a session.

Where possible, I will offer alternative dates or times.

A session cancelled or postponed by me will not be counted as a used session.

I cannot guarantee that an alternative session will be available at the exact date or time you prefer.

7. Cancellation and Rescheduling by the Client

If you need to cancel or reschedule a session, you should notify me as early as possible.

Where reasonable notice is given, I will normally try to reschedule the session without counting it as used.

I understand that unexpected circumstances can occur and may take the circumstances of an individual cancellation into account.

However, repeated cancellations made at short notice may make it difficult to offer the time to another client. In such circumstances, I may count the cancelled session as used.

I may waive this consequence where the circumstances reasonably justify doing so.

8. No-Shows

If you do not attend a scheduled session and do not provide notice, I may count the session as used.

I may waive this consequence where there are reasonable circumstances explaining the absence.

Repeated no-shows may affect my ability to continue providing services to you.

9. Client Responsibilities and Safety

You are responsible for:

• arriving on time for scheduled sessions;

• wearing suitable clothing and footwear;

• maintaining appropriate personal hygiene;

• following reasonable training and safety instructions;

• informing me about relevant injuries, physical limitations, or other circumstances that may affect your ability to train safely;

• informing me if an exercise, technique, or activity causes pain or feels unsafe;

• using training facilities and equipment responsibly; and

• treating me, other clients, and facility staff respectfully.

You should not participate in training while under the influence of alcohol, recreational drugs, or any other substance that materially affects your ability to train safely.

Combat sports, fighting skills training, and physical training involve inherent physical risks, including the possibility of injury.

I will take reasonable measures to provide training in a safe and appropriate manner, but I cannot guarantee that participation will be free from injury or other physical consequences.

I may modify, pause, or stop an exercise or session where I reasonably believe that continuing would create an inappropriate safety risk.

I may also refuse to begin or continue a session where you are not fit to participate safely.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

10. Conduct and Discontinuation of Services

Training must be conducted in a respectful and safe manner.

I may stop a session or refuse to continue providing services if you engage in behaviour including:

• threatening or violent behaviour;

• serious or repeated disrespectful behaviour;

• deliberately damaging equipment or property;

• intentionally creating an unsafe training environment;

• attending while intoxicated;

• refusing reasonable safety instructions; or

• other conduct that makes continuing the training inappropriate or unsafe.

I may also decline to provide future training where there is a legitimate reason to do so, including safety concerns, inappropriate conduct, inability to provide the service under the agreed circumstances, or other circumstances that materially interfere with the training relationship.

Where I discontinue services and you have paid for unused sessions, any applicable refund or other remedy will be handled in accordance with applicable law and the circumstances of the case.

11. Consumer Withdrawal Right for Online Purchases

If you are a consumer and purchase a service online as a distance contract, you generally have a 14-day right of withdrawal from the conclusion of the contract, subject to the exceptions and conditions provided by applicable law.

For a service contract, the withdrawal period generally begins when the contract is concluded.

If you expressly request that the service begin before the end of the 14-day withdrawal period, you may still withdraw in accordance with applicable law, but you may be required to pay proportionally for the part of the service provided before you exercised your right of withdrawal.

If the service is fully performed during the withdrawal period, the right of withdrawal may cease where the legally required conditions have been satisfied, including your express prior consent to the service beginning and your acknowledgement that your right of withdrawal will be lost once the service has been fully performed.

Where required, the relevant consent and acknowledgement will be obtained separately during the online purchasing process.

Nothing in these Terms limits any mandatory statutory consumer right.

12. Cancellation and Refunds

If you have a statutory right of withdrawal, you may exercise it by providing a clear statement that you wish to withdraw from the contract.

Where required by applicable law, the website will also provide an easily accessible online function for submitting a withdrawal request.

Any refund due following withdrawal or cancellation will be made within the period required by applicable law and using the applicable refund method, subject to any legally permitted deductions.

Where the law does not provide a specific right to a refund, I may consider refund requests on a case-by-case basis, taking into account the circumstances of the request and any training already provided.

Where a training package has partly been used, the amount of any refund may take into account the sessions already provided.

Nothing in this section removes or restricts any mandatory right to a refund or other legal remedy.

13. Intellectual Property

Any written training materials, programmes, instructional content, photographs, videos, or other materials that I provide remain my intellectual property unless otherwise stated.

You may use materials provided to you for your own personal purposes.

You may not commercially reproduce, publish, sell, distribute, or substantially repurpose my training materials without my permission, unless permitted by law.

14. Website Information

I make reasonable efforts to keep information on the website accurate and up to date.

Descriptions, photographs, prices, availability, and other website content may change from time to time.

Website content does not replace the specific terms agreed for an individual training service or package.

15. Privacy

Personal information is handled in accordance with my Privacy Policy.

The Privacy Policy explains what personal information I collect, why I use it, how it may be processed by service providers such as Shopify and payment providers, and what rights you have under applicable data-protection law.

16. Changes to These Terms

I may update these Terms from time to time, including to reflect changes to my services, website, payment methods, or applicable legal requirements.

The version of these Terms applicable to a purchase is the version in force when the relevant contract is concluded, unless a later change is required by law or otherwise applies to an existing contract under applicable law.

17. Applicable Law and Disputes

These Terms are governed by the laws of the Republic of Estonia, subject to any mandatory consumer-protection rights that apply to you under applicable European Union or other law.

If you have a complaint or dispute, please contact me first so that we can try to resolve the matter directly.

Nothing in these Terms prevents you from exercising any consumer-protection, dispute-resolution, court, or other rights available to you under applicable law.

18. Contact

For questions about these Terms, training services, cancellations, refunds, or other contractual matters, please contact:

Ergo Tüür
Email: ergo.tuur@gmail.com